Responsibilities:

• Installation, troubleshooting, and maintenance of commercial doors, and locking hardware.

• Installation, troubleshooting, and maintenance of emergency exit systems and electronic access equipment and devices.

• Create and maintain master key or lock systems.

• Documents installation actions by completing forms, reports, logs, and records.

• Assist technicians, installers, and other helpers on installation, service, and enterprise-wide access control systems, IP CCTV systems, wireless networks, and intrusion detection systems.

• Learn how to install, maintain or repair enterprise-wide access control systems, IP CCTV systems, wireless networks, and intrusion detection systems.

• Ensure the highest level of customer satisfaction

• Assist post-sales engineering/project management as necessary with technical issues/redesigns

• Complete internal projects as assigned

• Assist operations team with field support

• Maintain detailed and accurate notations of configuration management of client sites.

• Cultivate client relationships into partnerships.

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Requirements:

• High school graduate or GED required. Advanced Technical School Training in a related field preferred.

• Valid and current Driver’s License and clean driving record

• Locksmith: 3 years (Preferred) ALOA certification a plus

• 3+ years of related experience

• Strong mechanical skills

• General construction skills for the installation of field devices.

• Ability to read and interpret blueprints and schematics

• Exceptional customer service skills

• Ability to think through problems and visualize solutions.

• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.

• Ability to work with all levels of staff within and outside the organization.

• A self-starter able to work independently but comfortable working in a team environment.

• Possess excellent analytical and problem-solving skills

• Other duties as required or assigned by company management.

• Increase job knowledge through continuing education and professional development opportunities, attend conferences, and read professional industry publications

 

Physical Demands & Working Conditions: 

• Regular and Timely Attendance

• Must be able to stand for long periods of time (up to 4 hours) without a break

• Position requires bending, twisting, stooping, and climbing

• Must be able to lift 50 pounds frequently and up to 100 pounds occasionally

• Position requires pushing and pulling up to 25 pounds frequently and 40 pounds occasionally

• May be exposed to temperature changes, heights, and small spaces including confined spaces

• Ability to distinguish colors and use hands for repetitive fine manipulation frequently

• Must pass initial and random substance abuse tests & background checks

 

Company Benefits:

• Company 401k with a 100% match on the first 6% of contributions (subject to company policy)

• Salary increases based on job performance, ability to handle increasing levels of responsibility, completion of relevant manufacturer certifications, and overall state of the company

• Variable Commission Program (subject to company policy)

• Flexible vacation / paid time off (subject to company policy)

• Personalized scheduling for work/life balance

• Medical, Dental & Vision Benefits, STD, LTD, Life, and AD&D Insurance

• Education Program

• Professional development plan designed to help you achieve your professional goals

 

If interested in applying for this position, please select the “APPLY” button below or send an e-mail to jobs@twgsecurity.com with a current resume and contact information. Please enter the role you are interested in as the subject line.