RESPONSIBILITIES:

• Installation, service, troubleshooting, and programming of commercial / enterprise-wide access control systems, IP CCTV systems, wireless networks, and intrusion detection systems

• Ensure the highest level of customer satisfaction

• Provide the optimized view and function of security cameras

• Testing/troubleshooting network, hardware, and software issues

• Rotation of after-hours / on-call duty

• Assist post-sales engineering/project management as necessary with technical issues/redesigns

• Complete internal projects as assigned

• Assist operations team with I.T. field support

• Maintain detailed and accurate notations of configuration management of client sites

• Cultivate client relationships into partnerships

 

REQUIREMENTS:

• High school graduate or GED required. Technical or college degree in a related field preferred

• 3+ years of experience installing Access Control & CCTV systems in a commercial environment or similar equivalent combination of work experience

• Strong mechanical skills

• Manufacturer certifications in Avigilon, Bosch, and ICT preferred

• Ability to read and interpret blueprints and schematics

• Exceptional customer service skills

• Responsible for reading and interpreting wiring diagrams, schematics, and blueprints

• Ability to think through problems and visualize solutions.

• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.

• Ability to work with all levels of staff within and outside the organization

• A self-starter able to work independently but comfortable working in a team environment

• Possess excellent analytical and problem-solving skills

• Other duties as required or assigned by company management

• Increase job knowledge through continuing education and professional development opportunities, attend conferences, and read professional industry publications

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COMPANY BENEFITS:

• Company 401k with a 100% match on the first 6% of contributions

• Salary increases based on job performance, ability to handle increasing levels of responsibility, completion of relevant certifications, and the overall state of the company

• Flexible vacation / paid time off (subject to company policy)

• Personalized scheduling for work/life balance

• Medical, Dental & Vision Benefits, STD, LTD, Life, and AD&D Insurance

• Education Program

• Professional development plan designed to help you achieve your professional goals

 

If interested in applying for this position, please select the “APPLY” button below or send an e-mail to jobs@twgsecurity.com with a current resume and contact information. Please enter the role you are interested in as the subject line.